Privacy Policy

Last Updated: October 1, 2025

1. Introduction

Welcome to Bellevue Pickleball Club! This Privacy Policy explains how W Picklenation LLC ("we," "us," or "our") collects, uses, discloses, and protects your personal information. This policy applies to information we collect when you visit our website, use our mobile application, or otherwise interact with our services (collectively, the "Services").

We are committed to handling your personal information in a transparent and responsible manner. By accessing or using our Services, you acknowledge that you have read and understand the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services. We may revise this policy from time to time, and any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about our information practices and your privacy rights.

2. Information We Collect

We collect information to provide and improve our Services. The types of information we collect depend on how you interact with us and include the following categories:

Information Category & Description and Examples

Personal Identification Information

When you register for an account, purchase a membership, book a court, or contact us, we may collect information that can directly identify you, such as your name, email address, phone number, and mailing address.

Transaction Information

When you make a purchase or transaction, we collect information related to the transaction, such as details of the products or services you purchase, payment information, and billing and shipping addresses. Please note that we process payments through industry-standard third-party payment processors, and we do not store your complete payment card information. Your payment information will be collected and processed by these third parties according to their own privacy policies.

Technical and Usage Data

When you visit our website or use our application, we may automatically collect certain information, including your IP address, browser type, operating system, device identifiers, access times, pages viewed, and the referring URL that brought you to our website. We may also collect information about how you interact with our Services, such as the links you click and features you use.

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior to enhance your user experience, analyze usage of our Services, and for marketing purposes. You can manage your cookie preferences through your browser settings at any time.

Voluntarily Provided Information

We collect information you voluntarily provide when participating in surveys, promotions, filling out forms, or communicating with us through customer support channels. This may include health-related information (for example, allergy or physical condition information you provide to participate in specific activities).

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Providing and Managing Services: Processing your memberships, reservations, payments, and event registrations; verifying your identity and maintaining your account; providing customer support.

  • Communications: Sending you important notices related to your account or transactions, such as booking confirmations, membership renewal reminders, and policy updates. With your consent, we may also send you marketing communications about our products, services, promotions, and events.

  • Improving Our Services: Analyzing usage trends and preferences to understand how our users interact with our Services, thereby improving our website, application, and overall user experience.

  • Security and Compliance: Protecting the safety and integrity of our Services, users, and the public; detecting and preventing fraud, unauthorized activities, and abuse; complying with applicable laws, regulations, legal processes, or government requirements.

4. Information Sharing and Disclosure

We understand the importance of your personal information and do not sell it to third parties. We only share your information in the following limited circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers can only access the information necessary to perform their tasks and are contractually obligated to protect your information and use it only for the purposes we direct.

  • Legal Requirements: We may disclose your information as required by law or in response to valid legal process (such as court orders, subpoenas, or government investigations).

  • Business Transfers: If there is a merger, acquisition, reorganization, bankruptcy, or other sale of some or all of our assets, your information may be transferred as part of the transaction. We will notify you via email or by posting a prominent notice on our website before any such transfer occurs and inform you of any choices you have regarding your information.

  • Consent: We may share your information with third parties with your explicit consent, beyond what is described in this policy.

5. Data Retention and Security

We take commercially reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which the information was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We are committed to providing you with the following choices:

  • Access and Correction: You have the right to access the personal information we hold about you and request correction of any inaccuracies. You can typically review and update your information by logging into your online account.

  • Deletion: You may request that we delete your personal information, though we may need to retain certain information for legal obligations or legitimate business purposes (such as financial record-keeping).

  • Opt-Out of Marketing Communications: You can opt out of receiving our marketing communications at any time by using the "unsubscribe" link in emails we send you or by contacting us directly. Even if you opt out, we may still send you non-marketing transactional or administrative information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Washington State Residents

If you are a Washington State resident, you have additional rights under the Washington My Health My Data Act (MHMDA). This act provides a broad definition of "consumer health data." We will process your consumer health data in accordance with the requirements of this act, including obtaining your consent before collecting or sharing your health data and providing you with the right to withdraw consent. You also have the right to request deletion of your health data.

Additionally, under Washington State law (RCW 19.255.010), if there is a security breach involving your personal information, we will notify you as expeditiously as possible and no later than 30 days after discovering the breach.

8. Third-Party Services and Applications

Our Services may integrate with, link to, or utilize various third-party services, applications, and platforms to enhance your experience. These may include but are not limited to:

  • Payment Processors: We use third-party payment processing services (such as Stripe, Square, or similar providers) to handle transactions. Your payment information is collected and processed directly by these providers according to their own privacy policies and security standards.

  • Booking and Scheduling Systems: We may use third-party platforms for court reservations, event management, and scheduling services.

  • Communication Tools: We may use third-party services for email marketing, SMS notifications, and customer support.

  • Analytics and Marketing: We may use third-party analytics tools (such as Google Analytics) and marketing platforms to understand user behavior and improve our services.

  • Social Media Integration: Our Services may include social media features and widgets provided by third-party platforms.

Important Disclaimer: We do not control these third-party services and are not responsible for their privacy practices, data security measures, content, or any actions they may take with your information. Each third-party service operates under its own privacy policy and terms of service. We strongly recommend that you review the privacy policies and terms of any third-party services before providing them with your personal information or using their services.

By using our Services, you acknowledge and agree that we are not liable for any loss, damage, or privacy violations that may result from your use of or interaction with these third-party services.

9. Children's Privacy

Our Services are primarily designed for adults and are not specifically directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy or our privacy practices, please contact us using the following information:

W Picklenation LLC

44 Bellevue Way NE, Bellevue WA 98004